WARRANTY & REPAIR

This product comes with a one-year limited warranty from the date of purchase.
During the warranty period, defects that occur under normal use will be repaired free of charge, in accordance with our policy.

Repair requests made after the warranty period will be handled as paid repairs.

Warranty Exclusions

The following cases may not be covered under warranty, even within the warranty period:

• Failure to present a warranty card

• Damage caused by misuse, negligence, modification, disassembly, or unauthorized repair

• Natural wear, abrasion, or aging of materials

• Natural variations in leather, lacquer, or other materials

• Damage caused by impact, dropping, or exposure to water

Repairs

We offer repair services both during and after the warranty period.

• During warranty: free or paid repair depending on the condition

• After warranty: paid repair

Please note that some types of damage may not be repairable.
Shipping and related costs may apply.

International Repairs

We accept repair inquiries for products shipped outside Japan.
However, all shipping costs, customs duties, and related fees are the responsibility of the customer.
Repair availability may vary depending on the destination country or region.

How to Request a Repair

If you wish to request a repair, please contact us in advance via “Contact“.
We will review the details and provide information regarding repair feasibility and estimated costs.